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Guidelines

Return/Exchange Policy:

We ask that you measure your child before ordering any of Shellie Bellie products from my store. The size charts are listed on the menu tab. If you do not find a size chart, please email us for the measurements or enter in your child’s measurements in the comment box located in checkout. All of our items are custom handcrafted as ordered. “All sales are final” on my products, we do not accept returns or exchanges on our items.

Since all of my items are custom made and personalized we do not accept cancellations once the order is received. We start processing your order as soon as it is received.

Please ask all questions in regards to sizing/colors before you place your order. Because items are handmade, some flowers or embellishments are seasonal. We do run out of stock on some embellishments. We always use similar colors/styles of embellishments or flowers in place, if out of stock.

We do accept returns within 14 days if we sent out the wrong product  i.e. wrong name or age.

 

Shipping Policy

All of Shellie Bellie tutus are custom made, the turn around time for my tutus is 14 business day, plus shipping.

IMPORTANT!!! Once your order leaves , Shellie Bellie is not responsible/liable for any delay in shipment, loss or damage to your product. That responsibility falls on the carrier. Please make sure to ask us about our optional insurance listing to your order if you would like to protect your order for any issues during transition.

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REVIEWS

  • 22-10-2017 - Hello!! I just wanted to thank you SO much for...  read more
  • 11-05-2017 - Shellie is fantastic. The tutu for my niece is absolutely...  read more
  • 29-04-2017 - I ordered a beautiful white and sparkly gold tutu for...  read more
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